Welcome to our FAQs! Find quick answers to common questions about shopping at Essentials Hoodies Shop.
1. What types of products do you sell?
We specialize in high-quality hoodies designed for comfort, style, and durability. Our collection includes a variety of colors, designs, and fits to suit all preferences.
2. How do I place an order?
Simply browse our website, add your chosen items to the cart, and proceed to checkout. Follow the steps to enter your details and complete payment securely.
3. What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment options displayed during checkout.
4. How much is shipping?
Shipping costs depend on your location and chosen delivery method. Shipping fees are calculated at checkout.
5. How long will delivery take?
- Standard Shipping: 5–7 business days.
- Delivery times may vary based on your location or external factors.
6. Do you ship internationally?
Yes, we currently ship to United Kingdom. Additional customs duties or taxes may apply for international orders.
7. Can I return or exchange an item?
Yes, we accept returns and exchanges within 30 days of receipt. Items must be unworn, unwashed, and in their original condition with tags intact. For more details, visit our Shipping & Returns page.
8. What should I do if I receive a damaged or incorrect item?
Please email us at myessentialsclothing@gmail.com within 7 days of delivery with your order number and photos of the issue. We’ll resolve it promptly.
9. How do I track my order?
Once your order is dispatched, you’ll receive a tracking number via email. Use it to monitor your delivery status.
10. Can I cancel or modify my order?
If you need to cancel or make changes to your order, contact us as soon as possible at myessentialsclothing@gmail.com. We’ll do our best to assist before your order is processed.
11. How do I contact customer support?
You can email us at myessentialsclothing@gmail.com for any questions or assistance.
12. Do you offer discounts or promotions?
Yes, we occasionally run promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated!