Shipping & Returns

We want your shopping experience to be as smooth as possible. Here’s everything you need to know about our shipping and returns policy.

Shipping Policy

1. Processing Time

Orders are processed within 1–3 business days after payment confirmation.
You’ll receive a confirmation email with tracking details once your order is dispatched.

2. Shipping Options and Times

Standard Shipping: Estimated delivery within 5–7 business days.

Please note: Delivery times may vary based on your location and external factors, such as weather or carrier delays.

3. Shipping Costs

Shipping fees will be calculated at checkout based on your location and selected shipping method.

4. International Shipping
Currently, we ship within United Kingtom. Additional customs fees or taxes may apply for international orders, and these are the responsibility of the customer.

Returns Policy

We want you to love your purchase! If you’re not completely satisfied, you can return your item(s) for a refund or exchange.

1. Eligibility for Returns

Items must be returned within 30 days of receipt.
Products should be unworn, unwashed, and in their original condition with tags intact.
Sale items or gift cards are not eligible for return unless faulty.

2. How to Return an Item

Email us at myessentialsclothing@gmail.com with your order details and reason for return.
We’ll provide you with return instructions and the return address.

3. Return Shipping Costs

Customers are responsible for return shipping costs unless the item is faulty or an error occurred on our part.

4. Refunds

Once we receive and inspect the returned item(s), we’ll process your refund within 5–7 business days.
Refunds will be issued to the original payment method.

5. Exchanges

If you wish to exchange an item, please email us at myessentialsclothing@gmail.com to confirm availability of the desired size or product.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at myessentialsclothing@gmail.com. Include your order number and photos of the issue, and we’ll resolve it promptly.